Privacy Policy

Introduction

WeCrew Highland Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, email address, phone number, and mailing address
• Property details and service requirements
• Payment information when you purchase our services
• Communications you send to us, including inquiries and feedback
• Photos and documentation related to your project

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and how you interact with our site.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your quotes, schedule appointments, and complete projects
• Communicate with you about your project, including updates and confirmations
• Send you marketing communications about our services (you can opt out anytime)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues or fraudulent activity
• Improve our website and understand how visitors use it

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business, such as payment processors and scheduling tools
• Professional advisors, including lawyers and accountants, when necessary
• Law enforcement or government agencies when required by law or to protect our rights
• Other parties with your explicit consent

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for at least seven years for warranty and legal purposes.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications at any time
• Object to certain types of data processing

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

WeCrew Highland Concrete
27141 Base Line #5, Highland, CA 92346
Phone: (909) 737-6734
Email: info@highlandconcreteco.com